VWPartsOutlet.com is ran through the Car Pros Volkswagen dealership in San Bernardino, California.
This outlet store is ran as a separate business and we do not get involved with shop prices and the parts counter. (Unless you're picking up).
If you're wondering how this works, I can tell you how we are going to process your order.
First, we receive order and start processing it same day if it's before 11 am. If it's after, we start processing your order the next business day. Once we print out your order, we check our stock to fill it immediately. If the part is not in stock, we order the part from the Ontario warehouse in California, which is an hour away. The part will arrive at our shop in 1-2 days. From there we ship your package and send you an email with the tracking information. Shipping will be in line with the choice you made at checkout.
First Class is 3-5 business days.
Priority is 2-3 Business days.
UPS Ground is up to 5 days, but I recommend it since they seem to be more careful.
Although we are not part experts, we do have the parts manager and parts counter assistant here to help with any questions. I always recommend talking to us if you are unsure if a parts fits your vehicle. As far as the site goes, most inventory is available for us to order, but at times some parts do sell out when they become discontinued. If you want to make sure we have an old part, please contact us at 909.380.8030 ext 1651 and speak to Sal.